Delivery Policy - Scents Nation

At Scents Nation, we provide prompt and reliable delivery services to ensure that you receive your purchased perfumes in a timely manner. Our delivery policy outlines important information regarding shipping methods, timeframes, and related details. Please read the following guidelines:

Shipping Methods

• • We utilize reputable shipping carriers to deliver your orders safely and efficiently.
  • The available shipping methods and carriers will be presented during the checkout process based on your location and the weight of your package.

Shipping Timeframes

• • We strive to process and dispatch orders as quickly as possible.
  • The estimated delivery time depends on various factors, including the shipping method chosen and your location.
  • Domestic orders typically arrive within 3-5 business days.
  • Please note that these timeframes are approximate and may vary due to unforeseen circumstances or customs processes.

Order Processing

• • Once your order is successfully placed and payment is verified, we begin processing it promptly.
  • Orders are processed and shipped during our regular business hours, Monday through Friday, excluding holidays.
  • Orders placed on weekends or holidays will be processed on the next business day.

Order Tracking

• • To keep you informed about the status of your shipment, we provide a tracking number for each order.
  • Once your order is shipped, you will receive an email containing the tracking information.
  • You can use the provided tracking number to monitor the progress of your shipment on our website or the shipping carrier’s website.

Shipping Costs

• • Shipping costs vary depending on your location, the weight of the package, and the shipping method chosen.
  • The applicable shipping charges will be displayed during the checkout process before confirming your order.

Address Accuracy

• • It is your responsibility to provide accurate and complete shipping information during the checkout process.
  • Please ensure that your shipping address is correct, including any apartment or unit numbers.
  • We cannot be held responsible for delayed or undelivered packages due to incorrect or incomplete addresses provided by the customer.

Failed Delivery Attempts

• • If the shipping carrier is unable to deliver your package after multiple attempts, it may be returned to us.
  • In such cases, we will contact you to arrange for re-shipment. Additional shipping charges may apply.

If you have any further questions or require assistance regarding our delivery policy, please don’t hesitate to contact our customer support team. We are here to ensure a smooth and satisfactory delivery experience for all our valued customers.